We take over merchants’ claims against payment providers

When a PSP, EMI, bank or acquirer holds back money it owes you, you can assign the claim to us. We pay the legal costs and pursue the claim in our own name. You pay nothing up front.

Whether we take it on is decided after we review your documents. The quick check takes about five minutes.

Start the quick check

Or write to [email protected]. We act against providers in the EEA and the UK: see the countries we cover.

Who this is for

Insolvency practitioners

If the estate is a business that took card payments, its provider may still hold reserves or settlements. The estate can assign or mandate that claim to us. How it works for an estate.

Payment companies and advisers

If a merchant you work with has funds held upstream, you can introduce them to us. How a referral works.

What happens next

  1. You tell us what happened

    You send the quick check or the full form. We reply in writing within five business days with our initial view, and a list of the documents we need if we can look further.

  2. We check your documents

    Our financial controller rebuilds the amounts and checks them against your contract. Whether we take the claim on is decided after this review.

  3. You decide whether to sign

    If we take the claim on, you get the terms in writing, including your share of any money recovered, before you sign anything. You sign electronically, and we notify the provider that the claim is now ours.

  4. We send the formal demand

    We write to the provider’s legal department with the contract, the correspondence and our reconciliation, and set a deadline for a reply.

  5. Court proceedings, if needed

    If the claim is not resolved by correspondence, we prepare proceedings in the court your contract names, with a litigation lawyer in that country.

  6. Closing the file

    If money is recovered, we pay your share to your verified bank account as set out in the agreement. If nothing is recovered, you pay us no fee and none of the legal costs.

The timings and what you receive at each step are on the process page.

What it costs you

Nothing up front. We pay the legal costs as the file runs. If money is recovered, it is shared between you and us. Your share depends on how complex the file is. You get it in writing before you sign, and it does not change once you have it in writing.

Once the total recovered reaches twice the legal costs we have paid, those costs are taken from your share before it is paid out.

In selected cases, a specialist recovery fund we work with may offer to buy the claim for a fixed price instead. Neither eligibility nor an offer is assured; the review decides. How we work.

What changes once you have signed

We become the claimant. Letters to the provider come from us, and if the file goes to court it goes in our name. You keep your agreed share of any money recovered, and we tell you about important developments.

If the provider contacts you, pass it on to us and do not negotiate yourself. If the provider pays you directly after it has been notified, you hold that money for us and pass it on within five business days. The FAQ covers the details.

Who we are

J. van Huuksloot Asset Management B.V. is a Dutch private limited company in Amsterdam. We work only on merchant claims against regulated payment providers. Our financial controller rebuilds the amounts and checks them against your contract. We instruct local lawyers where a file needs a court. About us.

Start with the quick check

Time limits apply and vary by country; check early. Sending the quick check does not commit you to anything, and everything you send is treated confidentially.

Start the quick check Other ways to reach us